At Riddle, our quizzes are tracker-free and (almost entirely) cookie-free - and we're entirely GDPR and CCPA-compliant.
We believe quizzes are powerful 'opt-in' marketing tools (with our lead generation tools) - not for tracking your audience data without their consent.
You can see this born out in our very short list of cookies below.
Audience cookies
These are the cookie(s) your audience will see when taking your quiz.
> Necessary cookies
These cookies are necessary so that you can navigate through the pages and use essential functions.
- Session Cookie - no personal data stored. It stores a random ID number and expires when you close the browser
- That's it. Period.
> Analytical cookies
These cookies are used for analytical purposes and help us to optimise your Riddle experience by tracking which pages you visit and which features you are using.
- None
> Cookies/services from third parties
These cookies are used by third party services and help us provide a better experience for you.
- None
> Local Storage
Local Storage describes information that is only saved on your computer and never sent to our servers. Data in local storage can only be read via JavaScript and you can easily erase all local storage by clearning your browser cache and cookies.
We do not store any personal identifiable information in local storage.
For our audience-facing Riddle embeds, local storage is used for just two things:
- Default language - storing the language the Riddle creator selected for the embed (e.g. 'DE:casual' for German - casual).
- Persistent result data - this prevents double voting in a poll and plus shows the selected vote for the user.
Cookies for quiz creators
> Necessary cookies
These cookies are necessary so that you can navigate through the pages and use essential functions.
- Session cookie - no personal data stored. It stores a random ID number and expires when you close the browser.
- Google reCAPTCHA - required to secure the login to Riddle. Please read the Google Privacy Policy to learn more.
- Chargebee cookie - required on our pricing and payment page. Please read the Chargebee Privacy Policy to learn more.
> Analytical cookies
These cookies are used for analytical purposes and help us to optimise your Riddle experience by tracking which pages you visit and which features you are using.
- Matamo Analytics - we don't use Google Analytics or Google Tag Manager. We use our self-hosted version of Matomo Analytics for necessary usage tracking on our site only. (Our embedded quizzes contain no tracking at all.)
> Local Storage
Local Storage is information that is only saved on your computer and never sent to our servers. Data in local storage can only be read via Java Script and you can easily erase all local storage by clearning your browser cache and cookies. We are not storing any personal identifiable information in local storage. Local storage in our audience facing Riddle embeds is used for two things:
- Answer Selections - used when creating a Journey Riddle to store the expanded nodes
- Persistent list of choices made in dialogs - for example "show only once"
- Lead Gen Info Banner message - stores if the user has closed that info banner on the lead form
> Cookies/services from third parties
These cookies are used by third party services and help us provide a better experience for you. Our support chat will not work if you decline these cookies.
- User.com support chat - we use User.com to power our support chat. Once you are logged in, your name and email as well as your subscription status will be transmitted to User.com to allow us to provide better and personalized support to you. User.com is based in Poland and all data is stored in the EU. Please read User.com's privacy policy to learn more.
All cookies used in our embed, creator, main website, blog and online documentation
| Cookie name | Sample value | Used where? | Usage for: | Storage period | Legal basis for usage |
|---|---|---|---|---|---|
| PHPSESSID | Random hash value | Embed (Audience Cookie) and Creator | Identify a user during an acive session. Necessary to operate the service | Session | Art. 6 Abs.1 S.1 lit. f) DSGVO (GDPR). Necessary cookie to operate the service |
| sc-simple-cookie | Cookie consent version and consent services | riddle.com/blog riddle.com/docs |
Store the cookie consent for the site visitor based on the interaction with the consent banner | Session | Art. 6 Abs.1 S.1 lit. f) DSGVO (GDPR). Necessary cookie to operate the service |
| _pd_id.1.b8e3 | Random hash value | Creator, /blog, /docs | Self-hosted version of Matomo Analytics. Measures user interaction with our services | 1 year and one week after the cookie has been set | Art. 6 Abs.1 S.1 lit. f) DSGVO (GDPR). Necessary cookie to operate the service |
| _pk_ses.1b8e3 | Random hash value | Creator, /blog, /docs | Self-hosted version of the Matomo Analytics service. Anonymized IP adress, time and date of the visit, URL of the current and previously viewed page, clicks and downloads, page speed, approximate geographical location, browser version and browsler language of the site visitor | 30 minutes after the cookie has been set | Art. 6 Abs.1 S.1 lit. f) DSGVO (GDPR). Necessary cookie to operate the service |
| _ca_chat | Random hash value | Creator, /blog, /docs | Chatbox from our chat and support provider user.com. The cookie domain is riddle.user.com. User.com is a European GDPR-compliant service provider | Session | Art. 6 Abs.1 S.1 lit. f) DSGVO (GDPR). Necessary cookie to operate the service |
| Google reCaptcha: 1P_Jar, CONSENT, NID, _Secure-3PAPISID, _Secure-3PSID, _Secure-3PSIDCC | Random hash values, time and date | https://www.riddle.com/user/login and https://www.riddle.com/user/signup | Google reCaptcha on the user login form to prevent bots from login in or registering, also to prevent brute force attacks to hack user logins | 6 months after the cookies has been set | Art. 6 Abs.1 S.1 lit. f) DSGVO (GDPR). Necessary cookie to operate the service |
| Client_timeout, server_timestamp | Random hash value and timecode | Riddle creator - all payment-related pages | Hosted checkout form and payment management pages from Chargebee.com | Session | Art. 6 Abs.1 S.1 lit. f) DSGVO (GDPR). Necessary cookie to operate the service |
| ngStorage-nodeAnswerSelections | Riddle creator - 'journey' riddle type | Journey: stores the expanded nodes | Local storage | Art. 6 Abs.1 S.1 lit. f) DSGVO (GDPR). Necessary cookie to operate the service | |
| ngStorage-dialogsShown | Riddle creator | Persistant list of dialogs (e.g. for show only once) | Local storage | Art. 6 Abs.1 S.1 lit. f) DSGVO (GDPR). Necessary cookie to operate the service | |
| ngStorage-riddle_leadgen_[RiddleID] | Riddle creator | Lead generation info banner state in a specific riddle. Stores if user has closed the info banner | Local storage | Art. 6 Abs.1 S.1 lit. f) DSGVO (GDPR). Necessary cookie to operate the service | |
| ngStorage-defaultLanguage | Riddle embed | The language of the embed e.g. de:casual for German (casual) | Local storage | Art. 6 Abs.1 S.1 lit. f) DSGVO (GDPR). Necessary cookie to operate the service | |
| ngStorage-riddleResults | Riddle embed | Persistent result data (e.g. to prevent double voting and to show the selected vote) | Local storage | Art. 6 Abs.1 S.1 lit. f) DSGVO (GDPR). Necessary cookie to operate the service |
Any questions about cookies, privacy, or anything else quiz-related? Please just ask us on support chat.
(Our founders Boris and Mike will race our entire team to answer first - our average response time tends to be under two minutes flat!)